AI Receptionist for Medical Practices

Meet Claire — Your AI Front Desk That Answers Every Call and Chat

Never miss another patient call or message. Claire handles scheduling, cancellations, intake, and more — automatically.

HIPAA-conscious workflows
Designed for medical practices
Seamless system integration
Claire
Answers Every Call · 24/7
AI RECEPTIONIST
📅 Book appointment
🔄 Cancel / reschedule
💬 Leave a message
❓ FAQs
📋 Patient intake
💊 Rx refill
Hi there! I'm Claire, your virtual medical receptionist 😊

I can help with scheduling, cancellations, Rx refills, intake, and more. How can I help you today?
Hello Claire, I need to schedule an appointment.
Of course! I'd be happy to help. What type of appointment do you need, and do you have a preferred date or time?
Type your message...
Claire is an AI assistant. For emergencies, call 911 or go to your nearest ER.
📞 Incoming Call
🤖 Claire Answers
✅ Appointment Booked
What Claire Does

Everything Your Front Desk Handles,
Done Automatically

Claire works by voice and chat, so patients always reach someone — day, night, weekends, and holidays.

📅

Real-Time Scheduling

Books, reschedules, and cancels appointments directly in your calendar. No double-booking, no back-and-forth.

📋

Patient Intake

Collects insurance, demographics, and chief complaint before the visit — so your staff can focus on care, not paperwork.

💊

Rx Refill Requests

Takes prescription refill requests and routes them to the right provider or team member instantly.

📨

Message Taking

Accurately captures and routes messages to specific staff or providers via email, SMS, or your messaging queue.

🔀

Smart Call Routing

Routes calls and chats to the right person — by provider, department, or request type — every time.

🚨

Edge Case Escalation

When a request falls outside scope, Claire escalates via call transfer, email, or messaging queue — nothing falls through the cracks.

📲

Confirmations & Reminders

Claire automatically sends SMS and email appointment confirmations at booking, plus follow-up reminders before the visit — reducing no-shows and keeping patients informed.

📋
Every Lead Captured
No prospect falls through the cracks — Claire captures every inquiry, every time.
🤝
Every Patient Acknowledged
Every caller receives an immediate, professional response — day or night.
🎯
Every Opportunity Followed Up
Automated follow-ups ensure no appointment, message, or referral is ever missed.
How It Works

From First Ring to Booked Appointment in Seconds

Claire integrates with your existing systems and handles the entire patient communication flow.

1

Patient Calls or Chats

Claire picks up immediately — no hold music, no voicemail, no missed calls.

2

Claire Understands the Need

AI identifies the request: scheduling, intake, Rx refill, message, question, or something else.

3

Action Taken Automatically

Claire books the appointment, collects info, routes the call, or takes the message — in real time.

4

Staff Notified When Needed

For anything beyond scope, your team receives an instant alert with full context to follow up.

Trusted Nationwide

Trusted by Medical Practices Nationwide

See how Claire is transforming patient communication for practices like yours.

"

Claire has transformed our front desk operations. We went from missing 30% of calls to answering every single one.

MC
Dr. Maya Chen
Riverside Family Medicine
"

Our patients love the instant response. No more hold music, no more voicemail. Just immediate, helpful service.

RP
Raj Patel
Practice Manager, Oakwood Pediatrics
"

The intake automation alone saves us 15 minutes per patient. Claire pays for itself in time saved every single week.

LT
Dr. Lucia Torres
Summit Orthopedic Clinic
See It In Action

Watch Claire Handle a Real Patient Call

"Every missed call is a missed opportunity. Claire answers every call, every time — 24/7, no sick days, no missed calls."

No commitment required  ·  See Claire in action in under 4 minutes

Pricing

Simple, Transparent Pricing

A flat monthly platform fee plus actual usage — you only pay for what your practice uses. All plans include a one-time $1,000 setup fee and scale with your practice size.

💡
Platform Fee + Usage — No Surprises
Your monthly plan covers the platform, features, and support. Voice AI, SMS, and Conversation AI are billed based on actual usage and passed through at cost. Most solo practices spend $20–$60/mo on usage. Small group practices typically spend $60–$150/mo. High-volume practices are encouraged to contact us for a custom quote.
Starter
$397
per month + usage
  • Solo practice · 1-2 providers
  • Up to 1,000 contacts
  • 2-Way Text & Email Conversation
  • Web Chat
  • Calendar
  • CRM
  • SMS & Email Templates
  • Missed Call Text Back
  • Text To Pay
  • Form Builder (patient intake)
  • Workflows & Triggers
  • Reporting
Get Started
Pro
$997
per month + usage
  • Up to 10 providers · unlimited contacts
  • Everything in Growth
  • Funnels & Websites
  • Memberships & Communities
  • Affiliate Manager
  • Blogs, Quizzes & QR Codes
  • Documents, Certificates & Contracts
  • Multi-provider routing
  • EMR Integration (where feasible — see note)
  • Priority support
  • Custom scripting included
Get Started
🏥
High-Volume & Enterprise Practices
Urgent care centers, outpatient hospitals, and practices with 10+ providers should contact us for a custom enterprise quote tailored to your call volume, provider count, and integration needs.
⚠️
EMR Integration Notice
EMR integration availability depends on the EMR platform's API capabilities and is not guaranteed for all systems. Any third-party development or integration fees charged by the EMR vendor are the sole responsibility of the client and are not included in any Claire plan or setup fee. Medex Systems LLC will provide integration support where technically feasible.
📊 Typical Usage Costs (Passed Through at Cost)
📞 Voice AI
Billed per minute of call time
💬 SMS & Email
Billed per message sent or received
🤖 Conversation AI
Billed per AI interaction

Optional Add-Ons

Customize Claire for your practice's unique needs.

SMS Reminders+$49 / mo
After-Hours Only Mode+$99 / mo
Custom Scripting+$199 setup
One-Time Setup Fee
$1,000

Includes onboarding, configuration, calendar sync, and launch support.

Ready to Never Miss Another Patient Call?

Join medical practices nationwide who trust Claire to keep their front desk running — day and night, automatically.

Get Started Today Watch Claire in Action

Let's Talk

Have questions about Claire? Ready to get started? Our team is here to help.

📍
Mailing Address
Medex Systems LLC (DBA Claire)
5900 Lake Forest Dr., Ste. 300
PMB MCK2088
McKinney, TX 75070-2238
📞
📧
Email
General Inquiries: info@getclairecare.com
Privacy & HIPAA: privacy@getclairecare.com
🕐
Business Hours
Mon – Fri: 9:00 AM – 5:00 PM CST
Claire answers calls & chats 24/7

Send Us a Message

We typically respond within 1 business day.

Or call us directly at 877-CLAIRE4

Trusted & Verified
HIPAA Seal of Compliance - Verified by Compliancy Group
HIPAA-Conscious Workflows
Secure Data Handling
BAA Available